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Privacy Policy

At Kingdoms Draw, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or mobile app (together, the “Platform”). By using Kingdoms Draw, you agree to the terms outlined here.

1. Information We Collect

a. Personal Details You Provide:

  • Full Name
  • Date of Birth
  • Mobile Number
  • Email Address
  • Bank Details (for prize payments)
  • Profile Photo (optional)
  • City

b. Technical & Activity Data:

  • IP Address
  • Device & browser information
  • Login times
  • Purchase and transaction history
  • Draw participation history

2. How We Use Your Information

  • Create and verify your account
  • Process ticket purchases and prize payments
  • Enter you into eligible draws
  • Notify you if you win
  • Respond to support queries or complaints
  • Send marketing messages (optional)
  • Display winner information (with your consent)
  • Follow local laws and prevent fraud

3. Winner Publicity

If you win, your:

  • First Name
  • City
  • Profile Photo (if uploaded)

may be shown on our website, app, and social media for transparency and marketing. By accepting the prize, you agree to this.

4. Marketing & Notifications

We may send you updates via:

  • SMS
  • Email
  • WhatsApp
  • In-app notifications

You can unsubscribe at any time from your account settings or by clicking the "unsubscribe" link in our messages.

5. Sharing Your Information

We never sell or trade your personal data. We only share it with:

  • Payment partners (for transactions)
  • Delivery services (for product prizes)
  • Legal authorities (if required by law)
  • Trusted service providers under strict confidentiality

6. Keeping Your Data Secure

  • Encryption
  • Secure servers
  • Firewalls
  • Access controls and monitoring

We follow industry best practices to keep your information safe from unauthorized access, misuse, or loss.

7. Data Retention

  • As long as your account is active
  • For a short time after deletion (for legal or fraud-prevention purposes)

Inactive accounts may be removed after a period of non-use, as per our internal policies.

8. Your Rights

  • View your personal data
  • Update or correct your details
  • Delete your account permanently
  • Limit how we use your data
  • Opt out of marketing
  • Withdraw consent (where applicable)

To exercise these rights, contact us at: support@kingdomsdraw.com

9. Use by Minors

Kingdoms Draw is for users aged 18 and above. If we discover an underage user, their account and data will be permanently deleted.

10. Third-Party Links

We may link to third-party services like Facebook, Instagram, or WhatsApp. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Policy Updates

This policy may change over time. When we update it, we’ll post the changes along with the new effective date. Continued use of the platform means you agree to the updated terms.